Payment Inquiry
1.What's your payment method?
Pay with Paypal
When you click “Paypal Checkout”, you will be redirected to the PayPal payment page, you can confirm your payment by logging in with your PayPal username and password.
When you check out without a Paypal account, please click on “Paypal (Credit card & Debit card)” and you will be redirected to a secure page to pay.
Pay with credit/debit card
The available credit card options are listed above. We accept Visa, Mastercard, Amex and Discover.
2. How to change payment method?
If the unpaid order was submitted already and you want to change payment method, please cancel this order and place a new order with the payment method you prefer.
3.Why my payment was declined?
A. The data requested for the payment failed to coincide with those on your card. A simple spelling mistake in one of the fields can cause the operation to be refused.
B. You have not activated your security code. In a bid to protect cardholders from online fraud, some credit cards require you to enter an additional security code in order to confirm payment. This code is provided directly by your bank.
C. You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
D. Your card has expired. Check that your card is still valid.
E. Your order has been rejected by our risk center due to certain factors.
Your bank can provide you with all the information you require about your card and the payment options.
If using PayPal, please contact Paypal directly if your payment has been declined.
If using Credit Card, please contact your bank to check the details of the problem.
If you think there is another problem, please contact our customer service for checking.Click here to contact us.
3.Why my payment was declined?
A. The data requested for the payment failed to coincide with those on your card. A simple spelling mistake in one of the fields can cause the operation to be refused.
B. You have not activated your security code. In a bid to protect cardholders from online fraud, some credit cards require you to enter an additional security code in order to confirm payment. This code is provided directly by your bank.
C. You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
D. Your card has expired. Check that your card is still valid.
E. Your order has been rejected by our risk center due to certain factors.
Your bank can provide you with all the information you require about your card and the payment options.
If using PayPal, please contact Paypal directly if your payment has been declined.
If using Credit Card, please contact your bank to check the details of the problem.
If you think there is another problem, please contact our customer service for checking.Click here to contact us.
