14 Days Return Guarantee

Thank you for shopping at Knowfashionstly.com.We gladly accept the return/exchange within 14 days of receipt if you are not quite pleased with the items you received. However, please make sure items in new condition. And inimate products like swimwear is not returnable.
Simply drop us an email or note before return/exchange, we will try our best to meet your request.
Please note overdue requests may not be accepted.

What’s Knowfashionstyle’s Return/Exchange Policy?

1.Returns must be received in new condition, unused, unworn, unwashed. Otherwise, returns will be subject to refusal. Swimwear, underwear and other private products are not retunrnable.
2.Knowfashionstyle is not liable for problems under the following: Wrong size or color picked; Customer‘s subjective factors and just dislikes the item. Return shipping fee is at customer's own expense.
3.We do not accept returned package without notifying us upfront.
4.We do not accept packages returned using COD service.
5.Don't return the package to the shipping address on shipping label,  we cannot receive the package. If so, we cann't make any refund.

Return Process
A. Submit a Return Request
  Submitting return request by dropping an email.
B. Indicate the Order(s)/ Item(s) you would like to return and the reason
• Order number

• SKU number or product name,Send the picture of the item and product label.

• Reason for return

C. our customer service team will respond to your request within 1 working day.

If you confirm that you want to return it, we will give you the return address . The return shipping fee at customer's own expen
D.Please send us tracking info after you return, which is quite important. Without return info, there will be no refund.
E.Refund will be released within 5 working days after we received the package. Refunds will be issued in the original form of payment.


Refund Policy

1. Order Cancellation
We offer full refund if the order is cancelled within 24 hours of your purchase. You should contact us at customer center immediately once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 30% cancellation fee of total order amount because we have already stocked up for the customer and incurred a charge. We will not accept order cancellation request if the orders have been shipped.

2.Refund Process
If our customer service team confirm the refund, Refunds will be issued in the original form of payment.
Paypal refund arrival time： 2-5 Days
Credit Card refund arrival time:3-5/7-10 business days.this delay is due to international bank processing times. If you have any question about refund ,please contact your issuing bank to check it.

If you need more details about our return& refund policy, click here to know about it.